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Find a local Osteopath, Local Chiropractors, Physiotherapy clinics

For managed health solutions visit Overland Health

Information for practitioners

Welcome to the Back Pain Appointment Line.

The objective of our website is to provide a convenient and risk-free treatment option for patients suffering conditions such as back pain or sports injuries. The site shows patients the benefits of osteopathy, physiotherapy and chiropractic treatment and the importance of seeking help as soon as possible rather than putting-up with unnecessary pain.

Our sibling sites are the Osteopath Appointment Line, Physiotherapy Appointment Line Chiropractor Appointment Lineand the Sports Injury Appointment Line.

We operate a 24 hour helpline to gather patient information and immediately refer patients to conveniently located practitioners.

The service for patients is:

We expect to speak with many hundreds of patients each day and refer them to more than six hundred Osteopaths, Physiotherapists and Chiropractors located around the UK. Although the service is free for patients, practitioners are asked to pay a small referral fee - but only for a guaranteed patient referral. There is no sign-up fee so you pay nothing unless you receive an active patient lead. Referrals during business hours are 'live' as patients are put-through to your clinic receptionist directly. After-hours referrals are provided by email (and we require that your receptionist contacts the patient by 10 a.m. next business day). There is no obligation to continue as a service provider partner if you are unhappy with the quality of patient leads that the Back Pain Appointment Line has put-through to you.

The referrals that come to you from our five sites are valuable as they are patients wanting to make an appointment immediately (we put live calls directly through to you after qualifying the leads and gathering basic information through our call centre). You only pay for a highly qualified lead so your advertising spending with the Back Pain Appointment Line is totally results-orientated. If we don't deliver patients you don't pay; and if we do deliver patients, the new patient revenues put you into profit straight-away.

Unlike traditional advertising approaches with our leads you know the investment is paying-back. Whether you are looking to improve your utilisation of treatment-rooms or staff by filling gaps in your appointment book or building patient volume to expand your practice, the Back Pain Appointment Line makes perfect sense.

If you would like to register for our service please complete the following form:

Please complete the following information:

Principal Practitioner or Practice Manager Details

Practice Address

Professionals at Clinic:

Note: you should only use the Appointment Line Service if: (a) your clinic is able to accept patient bookings every day during the business week; and (b) patients can attend appointments at least 3-4 days per week.

Billing Details (only complete address details if different)

Receptionist contact information for receiving patient introductions

Email: Fax:
Note: During business hours the practice must be able to receive emails and/or faxes and call back patients within 30 minutes; after hours, patient details will be emailed/faxed and patients must be called by 10 a.m. next buesiness day. In addition, a confirmation email will be sent with patients' details during office hours.


(hours during which Appointment Line calls may be put through directly to reception)


Please provide a short (40 word) description of your practice. This will be the main description of your practice that will be read out ro parients if they ask about your clinic.


In addition to general practice, does your clinic focus in the treatment of specific in juries or conditions, e.g. sports injuries, knees, ankles?

Insurance Company Registration:

Is the practice registered with any insurance companies?





Please read the frequently asked questions and the terms and conditions on which patient introductions will be received from the Appointment Line. (These links will each open a new window)
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